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Frequently Asked Questions

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Have questions about renting a dump trailer for your construction, landscaping, or moving needs? Check out our FAQ section for answers to the most common inquiries. If you can't find what you're looking for, feel free to contact us and we'll be happy to assist you.

  • Do you dump the contents for me?
    No. Please return the trailer cleaned out.
  • What happens if I return the trailer late?
    Please contact us as early as you know you’ll be late or need to extend your rental. We may have someone picking up the trailer shortly after your scheduled return time. We may have options to extend the rental depending on the availability or we may be able to make other accommodations for the next customer.
  • Where is the pickup location?
    Currently, we have one location. Security Self Storage near the NC State Fairgrounds in Raleigh. Address Security Self Storage 5115 Beryl Rd. Raleigh, NC 27607
  • Do I need to use my own vehicle to tow the trailer?
    Yes. Please check the ratings of your vehicle and ensure you are able to safely tow this trailer.
  • What’s the capacity of the trailer?
    The trailer can be loaded to a maximum of 11,000 lbs. The Gross Vehicle Weight Rating (GVWR) of the trailer is 15,000 lbs. This means the combined trailer weight, plus load, must not exceed 15,000 lbs. Please ensure your tow vehicle is rated appropriately for this amount of weight plus the weight of the trailer.
  • How much does the trailer weigh unloaded/empty?
    The trailer weighs approximately 4,000 lbs.
  • What happens if I don’t have insurance that extends to rented (non-owned, hired) trailers with a GVWR of 15,000lbs?
    We can add the insurance during the checkout process.
  • What happens if I find damage when I arrive to pickup my rental?
    Please contact us so we can help remedy the issue and provide an option for repair or an alternative.
  • What if the trailer is damaged during my rental period or is involved in an accident?
    Please ensure you are thinking of safety first, contact emergency personnel (if necessary), and then contact us.
  • What happens if I get a flat tire?
    Please do not attempt to change the flat yourself. Think of your safety and the safety of others first. Contact us and we can work to have it changed for you. You are responsible for damage to tires, but we do have replacements and can handle repair of the damaged tire. Inspect the trailer and tires before you leave our lot and start your rental period and periodically inspect the trailer and tires during your rental period to ensure safe operation.
  • What happens if I have problems operating the trailer?
    Contact us and we can help provide guidance and resources.
  • Does it matter how many miles I put on the trailer?
    No, there is no mileage limit.
  • Can I use this for my haunted hayride?
    No. You may not use the trailer to transport people or any other living things such as livestock or animals of any kind. Please do not allow anyone to occupy the trailer. Never move the trailer with someone on the trailer in any capacity. Ensure everyone is clear of the trailer before moving.
  • How many cubic yards of mulch does the trailer hold?
    The 7x14’ dump trailer, with 2”x10” wooden side boards added, can hold approximately 9 cubic yards of mulch evenly distributed and covered. Refer to our reference documents section for more information on how much of other commonly hauled materials the trailer can hold.
  • What time can I pickup and drop off the trailer?
    Any day of the week from 6am to 10pm.
  • Is there a minimum age requirement to rent and operate the trailer?
    Yes, you must be at least 25 years old with a valid driver’s license to rent and operate the trailer.

Got another question? Click the button to the right and let us know how we can help.

“Mankind is a mess.
But messes are made to be cleaned up.”
― Craig D. Lounsbrough

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